FAQs

No. A GP referral is not necessary. We will take a full ear history and assess your suitability before starting any treatment.


DIY removal can push wax deeper and damage the delicate ear canal. Professional removal ensures safe and effective care.

No. The procedure is painless. Some may experience mild pressure or hear noise during the process.

Most appointments last up to 30 minutes, often shorter.

We recommend using olive oil drops once a night for 5–7 days before your appointment to soften the wax.


Microsuction is a dry and precise method that reduces the risk of infection or discomfort associated with water-based methods.

If we are unable to remove all of the wax during the first visit, we’ll arrange a follow-up appointment at no extra cost. We use a hand-held video otoscope to show you your ear before and after treatment, so you can clearly see the outcome.

We cover Birmingham and surrounding areas including Walsall, Sutton Coldfield, Solihull, and other parts of the West Midlands.